Privacy Policy

Effective Date: November 12, 2025

Falls Pest Services (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us — including when you fill out forms on our website, call, email, or text us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and any details you provide when scheduling a service, requesting a quote, or contacting us.
Usage Information: Information about how you interact with our website, including IP address, browser type, and time spent on pages.

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments.
Respond to questions or service requests.
Send reminders, service updates, or promotional offers.
Improve our services and website experience.

3. SMS Messaging & Consent

By submitting your phone number through our website, contact forms, or service paperwork, you agree to receive SMS messages from Falls Pest Services about appointments, service updates, or promotions.

Message Frequency: May vary based on your activity with us.
Message & Data Rates: Standard rates may apply.
Opt-Out: Text STOP to unsubscribe at any time.
Help: Text HELP for assistance.

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

4. How We Protect Your Information

We take reasonable steps to safeguard your personal information from unauthorized access, use, or disclosure. Our systems are monitored and maintained with up-to-date security measures.

5. Sharing Your Information

We may share your information only in these limited cases:

With service providers who assist with scheduling, messaging, or business operations.
As required by law or to comply with legal processes.
With your explicit permission.

We do not sell your personal information to anyone.

6. Cookies & Tracking

Our website may use cookies or tools like Google Analytics to better understand visitor behavior and improve user experience. You can manage cookie settings in your browser at any time.

7. Updates to This Policy

We may revise this Privacy Policy as needed. Any updates will be posted here with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Falls Pest Services
Phone: (208) 520-2484
Email: bugfree@fallspestservices.com

Pest Control in Magic Valley, Eastern Idaho, and Western Wyoming

Trusted Solutions for Homes and Small Businesses

From ants and spiders to rodents and seasonal invaders, we’re here when you need us. Choose from one-time visits or routine service — always with no contracts and no hidden costs.

Ant

Rodent

Cockroach

Mosquito

Spider

Fly

Bed Bug

Beetle

Earwig

Wasp

Hornets

Bees

Clover Mite

What Our Neighbors Are Saying

Real feedback from families and business owners across Magic Valley, Eastern Idaho, and Western Wyoming who trust us to keep their spaces pest-free.

We’ve used Falls for a few years now and have always been very happy with the service. Rein Weil has always been fabulous at getting us scheduled and working with my busy schedule…

Shannel Guzman

Kyle Decker, my service professional, was outstanding! I am a brand new customer. He was so patient and thorough to answer ALL MY MANY QUESTIONS! Also exchanging information and…

Julie baker

I’ve used Falls Pest Services for over a year and they have been great to work with. My usual service tech is no longer with them but the young man who arrived on the 25th…

Jacki Rodriguez

We’ve been regular customers of Idaho Falls Pest Services, and recently needed immediate help with an issue. Ben went above and beyond to fit us into his busy schedule the very next day. He arrived…

Arlene Britt

We have been customers for years. Kyle did an amazing job at our home. He was very patient and paid attention to detail, we greatly appreciated his work!

Brady Stokes

Very kind and respectful. Asked if he could come early instead of just showing up. Also asked if I would like a follow up after the visit. Just respectful overall. Thank you, David!

Nikki Johnson

We’ve been with Falls pest for a couple years now and they have been fabulous to work with. I HATE spiders and found a couple in my garage between services. We gave them a call..

Nancy Taylor

We had an amazing experience with Falls pest services. They came right out and listened to all our problem areas then made a plan of action…

Sarah Austin

These guys are AWESOME. I have them treat my beds four times a year, but I can also call them if I run into new pests or if my slugs make surprise appearances a little early…

Karlenn Smith

Get Fast, Local Pest Control — Without the Contracts

Whether you’re dealing with ants, spiders, rodents, or something unexpected, our team is here to help — safely, quickly, and with no commitment required.

Mon-Fri 8:00AM-5:00PM

Proudly serving Eastern Idaho, Western Wyoming, and surrounding areas.

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